Frequently Asked Questions Unlimited Access

• Frequently Asked Questions for Potential Subscribers

• Frequently Asked Questions for Current Subscribers

I'm Considering Unlimited Access for my Homeschool
FREQUENTLY ASKED QUESTIONS

• No Per Class Charge.
• Access to everything for your entire immediate family.
• Choose any class at any time and take as many as you’d like at one time.
• Complete classes at your own pace and on your own schedule.
• Support materials and answers keys are part of the service.
• Instructor Access is an optional service for an additional fee if you prefer to have someone else handle the grading for you.
• Affordable for homeschool families.

Who takes Unlimited Access courses?

• Homeschool students.
• Catholic school students.
• Private school students.
• Public school students.
• Students enrolled in home-study programs.
• Unschoolers and self-directed learners.
• Military families overseas.
• College students, parents, and adults from all walks of life.
• And anyone who wants access to quality courses at an incredibly great price!

What subjects are available?

• Theology and Apologetics
• Philosophy and Formal Logic
• Math
• Science
• Literature 
• Writing
• History 
• Test Prep and Study Skills
• Life Skills and Computer Skills
• Language (French, German, Spanish, Latin, Biblical Greek, and American Sign Language)
• Government and Law
• Economics
• and more.

How long are courses available? Do they disappear after a time?
Unlimited Access courses are available indefinitely. We do not delete courses except to replace with a newer, better version. 

What is the refund policy if I want to discontinue my subscription early?
For the Annual Unlimited Access service, you can request a full refund if we are notified within 7 days of your initial payment. After that, a refund will be prorated minus 1 month. For example, if you cancel after 5 months, you will be refunded for 6 months of your Annual Unlimited Access. For the Monthly Unlimited Access service, you can cancel anytime without penalty. If you need to request a refund for the current month, we must be notified within 24 hours of the payment. Subscribers are sent monthly notices of the deduction to the email address provided.

Do I have to subscribe for each child or can my entire family enjoy one subscription to Unlimited Access?
Your entire family can enjoy all of our recorded courses for one price. You do not need to subscribe for each individual child. We want to help you keep costs down. We do ask, however, if you are part of a co-op or similar program that each family have a subscription. Passwords and enrollment keys should not be shared outside of your immediate family.

What if I want each child to have his or her own account?
Some parents prefer that their children have individual user names and passwords. For those parents, we offer Multiple Access. For $40 per month, you can have two accounts. For $50 per month, you can have three-plus accounts. Parents can also request a parental account that gives them the ability to view each child's progress in one place.

Can I sign up for only one course for one child?
Yes! We offer a service called Single Access for only $10 per month. Like Unlimited Access, you can cancel anytime. If you want to go right from your current course to a new course, you don't have to sign up anew. Just drop us an email and we'll make the move to the new course for you.

How do I use Unlimited Access in my co-op?
If you are a part of a homeschool co-op and would like to use our recorded courses, whether individual courses or the entire slate of courses, we are able to accommodate you. Click here for details: Homeschool Co-op Online Classes. Most co-ops take advantage of our Single Access program.

Is it better to take a live or recorded course?
Live courses are generally better as you are able to interact with the instructor firsthand during class and via email in between. However, it may not be possible to fit a live class into your schedule. Recorded courses can be taken on your own time, at your own pace. They are also an economical choice.

My children are too young, but I’d love to take these courses myself! Is this possible?
While the live, interactive courses would not be available to you, you may take part in Unlimited Access. The recorded courses are very enriching for young and old alike. Many homeschool parents use our courses to help them be better homeschool or co-op teachers.

My children are enrolled in a home-study program, how do they take your classes?
If you’re using our courses as a supplement then you don’t need to do anything special. If you’d like your home-study program to give your student credit for the course and include it on their transcript for you, then give them a call to work out details.

My oldest is no longer homeschooled but attends a public school. Can she still take part in Unlimited Access?
Most certainly. This is a terrific opportunity to supplement her school studies with Catholic instructors in the evening, on the weekend, or during the summer.

Are you an accredited school?
We are a curriculum provider and not a school. To review our entire policy on accreditation, please click here: Do Homeschool Programs Need to Be Accredited. If you are in one of the rare instances where accreditation is necessary, we recommend enrolling in an accredited umbrella school or home-study program such as Kolbe Academy that will approve our courses and include them on your students' transcript.

Do you provide transcripts?
Transcripts are only available for live, interactive courses. Unlimited Access is a self-directed program, so the parent issues the final grade. A parent-generated transcript is acceptable for college admission. Record-keeping help can be found here: Homeschool High School Transcript.

• I'M CURRENTLY USING UNLIMITED ACCESS FOR MY HOMESCHOOL
  FREQUENTLY ASKED QUESTIONS

  How do I plan with Unlimited Access?

  • Review your student's coursework to date. Determine what courses are needed for the future.
  • Ask your student about future goals. A student who wants to be a programmer will take different courses than a student who wants to be a chemist.
  • Determine your student's strengths and weaknesses. For example, a student who struggles with language, but learns well using multi-sensory methods (dyslexic children often fall into this category), may do better with American Sign Language than Spanish.
  • Take into consideration your student's loves. An example here is a student who loves to write stories. That student should take more of our fiction-writing courses. They will still learn necessary writing skills (in addition to learning literary analysis). The bonus is that they will enjoy learning it more in a creative-writing atmosphere.
  • Once you have taken the above steps, you will have a strong idea of where you want to go in the future. Now open and save the Recorded Course Catalog and review all the options available to you.
  • Here is help to get you started: Basic Scope and Sequence for College-Bound Catholic Students.
  • Planning helps and forms can be found here: Planning with Homeschool Connections.  

  
  How do I get the most out of my Unlimited Access?
  Here are some tips to help your student prepare for recorded classes and get the most out of them. These come from our personal experience using Unlimited Access with our own children in our own homeschools.

  • Set aside a regular day and time for your recorded classes. 
  • Unlimited Access is an independent learning program, so self-discipline and parental follow up is important.
  • Consider taking courses as a family. Plug the computer into the television and watch together.
  • Begin with courses that pique your children’s interest.
  • If you do not like the first course you take, don’t give up. Try another course with a different instructor. You may find that another instructor’s teaching style better fits your child’s learning style.
  • Once you’ve chosen a course, click on the course title at the Moodle website to enter the course page.
  • Read the course description and directions carefully. Order the textbook if applicable.
  • Prepare a notebook for the course to write notes while watching the recorded lectures. Also, use the notebook for homework. Review as needed.
  • Find a comfortable place and make sure you have everything you need for class before you start: pencil, paper, textbook, water, etc.
  • Make sure distractions are kept to a minimum during class time.
  • If you are taking the course alone, use a headset to help block outside noises.
  • If a review is needed, class recordings can be watched multiple times. You can fast forward or backup as you watch. 
  • Take advantage of additional support materials if offered. These can include websites, reading materials, videos, etc.
  • Most courses offer answer keys. Parents can print these off to keep in a file. Students are on their honor not to cheat.
  • Some courses offer Instructor Access (optional grading service) for an additional fee if you would like extra help. 
  • All courses have a Course Completion Certificate at the end. Once your child completes the course to your satisfaction, print out the certificate and complete it. Then file for your records.
  • Record their grade. For high school: Homeschool High School Transcript.
  • One resource for online planning is www.scholaric.com. 
  • Email us at homeschoolconnections@gmail.com if you have any questions or need assistance.

  
  What is the Enrollment Key?
  Your Enrollment Key is in your welcome email. If you don't have it handy, don't hesitate to email us and ask for it.
  
  How do I sign up for the grading service?
  To sign up for Instructor Access (optional grading service), visit the course page on the Moodle website. You will see a PayPal button in the introductory module. Click on that and follow the instructions. You do not need a PayPal account, most credit cards are accepted. If you need to pay by check, please email us at homeschoolconnections@gmail.com to make arrangements. Within 36 hours of your payment for Instructor Access, the instructor will contact you to make arrangements for grading.
  
  Can I set up separate accounts for all of my children? Does it have to be in my name? 
  Unlimited Access is a family account in the parent's name. It can be used by multiple family members at the same time on several computers. If multiple children are taking the same course, make sure to record any automated quiz grades right away. 
  
  We have added a service called Multiple Access that allows you to set up separate accounts for multiple children, for an additional fee. See the Unlimited Access page for details. 
  
  How do I cancel my service?
  Simply drop us an email and we'll take care of everything for you! Your Unlimited Access service will remain active through the end of the payment period. And, when you need to sign up again, we can simply re-activate your account.